ITER – The Albright Way

Over the years we have strived to improve our standards in every aspect of our business, with the key objective to give our customers high quality in process, service and product. As a result we have developed in-house methods, with some adopted globally recognised practices too, which guide and measure us in ensuring we achieve the goals we set ourselves. This we have put together in our own operational quality standard, which we have called ITER, Latin for a journey.

The key tools within this standard covers everything from the way we manage the work place, to our ability to maintain all standards we have set ourselves, or have been set by others, through to measuring our performance in completing a customer request of any type. It is a journey, as we believe however good we may be, that there is always more we can learn and improvements we can implement, so it is a continuous journey in the pursuit of excellence.